System Analyst

Job Description

Responsibilities:

• Support and maintain business applications to ensure they are running smoothly in order to support the company’s long term goals.
• Provide technical support for business applications including studying and implementing change requests.
• Responsible for system development life cycle including application development, implementation and post implementation review.
• Assist in impact analysis, technical design, quality review and testing of program codes, conduct system integration testing, user acceptance testing and implementation.
• Develop, implement and provide user support for software interfaces, modifications, enhancements and reports.
• Might be required to perform application development using Java, MS .Net, MYSQL and MS SQL.
• Provide technical support to all users either in person, via phone or remote support.
• Provide technical support for software used by the Firm. This includes scripting and programming.
• Provide technical support for all hardware devices in the Firm.
• Identify and escalate situations / requests / incidents requiring immediate attention to appropriate personnel.
• Provide timely updates to end users.
• Identify and document solutions and workarounds.

Requirements:

• Candidate must possess at least a Professional Certificate, Advance / Higher Diploma / Bachelor Degree in Computer Studies / equivalent.
• Minimum of 5 years of relevant working experience.
• Has experience with workflows, SharePoint, PowerApps, PowerBI and SQL Query.
• Preferably executives specialising in SharePoint or Python scripting language with additional technical support experience.
• Knowledge of server and network administration is an added advantage.